I’m reading Amazon’s Management System by Ram Charan and Julia Yang. I absolutely love this excerpt:

As former Amazon executive John Rossman put it: “If you want to succeed in Jeff’s relentless and fiercely competitive world, you cannot:
• Feel sorry for yourself
• Give away your power
• Shy away from change
• Waste energy on things you cannot control
• Worry about pleasing others
• Fear taking calculated risks
• Dwell on the past
• Make the same mistakes over and over
• Resent others’ success
• Give up after failure
• Feel the world owes you anything; or
• Expect immediate results
The most successful are those who can excel in the pressure cooker, week in and week out, shaking off the occasional failure and the subsequent tongue-lashing, put their heads down, and keep on driving.”

This is a near perfect description of the best people I’ve worked with over the years.